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Shipping + Handling

  • All stocked items will be dispatched within 24-48 hours from the date the order was placed.
  • Some specialty or pre-order items may take longer to ship; if so, customers will be notified. 
  • Please note selecting an upgraded shipping option will not decrease the time it takes to process orders, it only speeds up shipping. 
  • Items are delivered through USPS, UPS, or DHL Express.
  • Domestic U.S. orders typically arrive between 2 - 7 business days of shipping.
  • International orders typically arrive between 2 - 4 weeks of shipping.
  • Please note that due to COVID-19 shipping delays may occur.
  • Soul Fetch is not responsible for shipping deliveries/delays due to customs or transfers from shipping carriers.
  • Once your item has shipped and tracking information has been provided, Soul Fetch is not responsible for any lost or stolen packages. 
  • Please make sure you provide the correct shipping/delivery address for your order.
  • We cannot refund your purchase or replace the merchandise that is lost if you provide the wrong information.